AX The Palace

The hotel met our expectations based on the previous reviews. The location is very good, only a few minutes walk away from the ferry to Valletta. We spent 4 nights there from Thursday to Monday. The neighbourhood is very quiet and the hotel is fairly new so the windows are also well insulated. This gives you piece and quiet in the room (provided you don't have noisy guests next door, but this was not the case). We booked a standard room overlooking the inner yard without a balcony, but got an upgrade to a deluxe room with a balcony. The double bed was huge (probably about 220 cm) and very comfortable. Everyone from the staff we met was very polite and friendly, and not in an artificial way. The breakfast was very good, the cappucino was excellent and the prices in the Talk of Town cafe where we had drinks and some food in the evenings was very reasonable. The wellness area has a small pool (big enough for kids) and a few different types of saunas. All in all we very much enjoyed our stay.

Staff are absolutely fantastic. Our kids ended up ill with chest infections on the second day and I asked could they recommend a doctor. Reception had us an appointment within 5 mins and 10 mins later they were being examined by a doctor located just around the corner. In less than an hour from the request we were back in the hotel with antibiotics for both kids who were much better within a day. Food selection at the buffet is amazing and the staff are so attentive and helpful they were especially good with our young kids. Special shout out to Leonie and Marvin for making mealtime so pleasant and your interactions and kindness with the kids

Great customer service, super helpful and nice staff, spacious room Gorgeous rooftop bar, nice infinity pool, great cocktails Breakfast has a wide variety of selections of great quality food. Room cleaning was top notch each time

Fantastic hotel, beyond expectations. Beautiful hotel. Huge rooms, modern. All in top condition. Cleaned thoroughly. The person who cleaned was even folding my clothes. Onces my slippers were broken they replaced them without me having to ask. The service is excellent. Stuff is most helpful. Once kids next door were making a mess at night. Not only the receptionist came twice to talk to them but offered a different room for the night. Breakfast is excellent. Everything is fresh and there’s not just the standard stuff. We had a dinner at the asian restaurant for the New Year. Food and service were great. Great location. Next to the ferry, 2 supermarkets, 2 shopping malls and a shopping street. Yet in a quiet neighbourhood. There’s a beautiful church just in front. In general people in Malta are very friendly. We were very much amazed. Had a fantastic trip and hope to come back.

Hotel is well located near to Silema seafront but set a bit back so quieter, which is nice. Also made for a handy jumping off point to get to other areas of the island. Our room was a great size, incredibly spacious, however. The view across to Valetta from our room was spectacular and I'm not sure could be beaten. Breakfast was nice, with a good variety of food option and dietary requirements are accompdated. There is an option to sit inside or outside on the terrace. The staff were all friendly and helpful. The rooftop pool has a great atmosphere and we didn't have any issue finding free sunloungers.